仅打开已编译的.chm帮助文件的左侧 [英] Only the left side of compiled .chm help files opens

问题描述

我刚刚向几百个用户分发了一个大型.chm文件，我的一小部分用户遇到了问题。



只打开TOC （左）页面的一侧。单击某个主题不会在右侧窗格中生成任何内容。



操作系统是Win 7和8.架构主要是64位。



该文件是使用RoboHelp 11生成的。



我们无法重现此问题，也不知道在哪里转。我们在网上找到的信息通常很旧（2010年，2013年），涉及注册表问题 - 对我的客户来说太复杂了。



有谁知道在哪里我应该看看？



谢谢。



Murray

I have just distributed a large .chm file to several hundred users and a small percentage of my users are having issues with it.

It only opens the TOC (left) side of the page. Clicking on a topic produces nothing in the right side pane.

OS are Win 7 and 8. Architecture mostly 64-bit.

The file was produced using RoboHelp 11.

We have been unable to reproduce this issue and don't know where to turn. The info we have been able to find online is usually very old (2010, 2013) and involves registry issues - too complicated for my customer base.

Does anyone know where I should look?

Thank you.

Murray

推荐答案

你好，新年快乐。



谢谢Sergey和Mehdi。



我发现故障是故意的。



MS确定他们的HTML帮助程序中有可能远程执行代码，因此在2次更新中禁用了它。



具体的HTML帮助只会在本地机器上下文中加载页面。意味着网络访问是不可能的。



网络管理员有一个冗长的解决方法。



所以现在Microsoft已无法在网络环境中提供应用内帮助。他们停止了对.hlp产品的支持，现在已经削弱了他们的.chm产品。



是的，我知道我们可以提供仅限互联网的帮助，但可能有一些愚蠢的理由也行不通。



谢谢。



Murray

Hello and Happy New Year.

Thank you Sergey and Mehdi.

I have since discovered that the malfunction is deliberate.

MS determined there was a possibility for remote code execution in their HTML Help program and therefore disabled it in 2 updates.

Specifically HTML Help will only load pages when it is in the Local machine context. Meaning that network access is impossible.

There is a lengthy workaround for network admins.

So now Microsoft has made it impossible to provide in-app help in networked environments. They discontinued support for the .hlp product, and now crippled their .chm product.

Yes, I do know that we could provide internet-only help but there's probably some stupid reason that won't work as well.

Thanks.

Murray

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