2019 visio pro不断崩溃，每当我触摸屏幕时，屏幕键盘都会弹出。 [英] 2019 visio pro keeps crashing and the on screen keyboard keeps popping up every time i touch the screen.

问题描述

2019 visio pro不断崩溃，每当我触摸屏幕时屏幕键盘都会弹出

2019 visio pro keeps crashing and the on screen keyboard keeps popping up every time i touch the screen

推荐答案

嗨Peter，

Hi Peter,

请尝试以安全模式打开Visio进行检查：按 Windows + R 开始运行，输入
visio / safe 在框中，单击确定。如果Visio可以正常打开，请尝试从Visio选项中禁用所有应用程序加载项。 （点击
文件>选项>信任中心>信任中心设置>加载项）

Please try to open Visio in safe mode to have a check: press Windows + R to start Run, type visio /safe in the box, click OK. If Visio can open properly, please try to disable all application add-ins from Visio options. (click File > Options > Trust Center > Trust Center Settings > Add-ins )

请打开控制面板，点击卸载一个程序，从列表中找到Visio 2019，右键单击它并选择更改，然后按照步骤在线修复Visio。

Please open Control Panel, click Uninstall a program, find Visio 2019 from the list, right-click it and select Change, then follow steps to online repair Visio.

如果问题仍然存在，请尝试重置您的Visio设置：打开您的注册表编辑器，找到
HKEY_CURRENT_USER \Software \ Microsoft \ Office + \\ _16.0 ，将键
visio 重命名为 Old_visio 。

If the issue persists, please try to reset your Visio settings: open your Registry Editor, locate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0, rename the key visio to Old_visio.

重要如果错误地修改了注册表，可能会出现严重问题。因此，请确保您认真执行这些步骤。为了增加保护，

在修改之前备份注册表。

Important Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.

如果无法修复，请尝试卸载Visio并重新安装Visio检查。



如果您有任何更新，请随时回复告诉我们。

If it cannot be fixed, please try to uninstall Visio and reinstall Visio to have a check.

If you have any updates, feel free to post back to let us know.

最佳Rgeards，

Best Rgeards,

Herb

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