通过SKY GO进入天空运动的问题 [英] PROBLEMS ACCESSING SKY SPORTS THROUGHN SKY GO
问题描述
当试图在使用Windows 10的Acer笔记本电脑上观看天空运动时，我收到消息"由于错误（6030）而道歉此项目已被中断"。我已经按照以前的建议并将mspr.hds重命名为mspr.hds.OLD，但它没有
解决问题。我得到相同的消息当我重复这个过程时，有一个新的mspr.hds，并且我改为OLD的那个仍然存在添加的'OLD'。
我还收到一条消息，要求我更新我的语言和时间设置。我已经完成了这一切，一切都是最新的，但是消息不断出现。
任何建议都会非常受欢迎。
您好maseru1783，
>>我已按照之前的建议将mspr.hds重命名为mspr.hds.OLD，但它无法解决问题。
在执行上述步骤之前，请确认您已关闭浏览器。还可以从Silverlight配置窗口获得干净的应用程序存储缓存。
您使用的是哪个版本的Silverlight？最新版本应为5.1.50901.0版。如果没有，请从官方网站下载并安装最新版本。
https：// www。 microsoft.com/silverlight/
请打开以下Silverlight演示，检查演示是否显示成功。如果它可以显示成功，则表示该问题与Silverlight无关。请联系Sky Go支持者提交此问题。
https：/ /www.microsoft.com/silverlight/new-controls/demo/
如果Silverlight演示也存在此问题，我建议您卸载并重新安装Silverlight引用以下内容文件。
https://support.microsoft.com/en-us / kb / 2608523
最好的问候，
Weiwei
When trying to watch sky sports on my Acer laptop with Windows 10, I receive the message 'apologies this item has been interrupted due to an error (6030)'. I have followed previous suggestions and have renamed mspr.hds as mspr.hds.OLD, but it doesn't solve the problem. I get the same message When I repeat the process there is a new mspr.hds, and the one i changed to OLD is still there with the added 'OLD'.
I also receive a message asking me to update my language and time settings. I have done this and everything is up to date, but the message keeps cropping up.
Any advice would be very welcome.
Hi maseru1783,
>> I have followed previous suggestions and have renamed mspr.hds as mspr.hds.OLD, but it doesn't solve the problem.
Please confirm you have closed your browser before you do above steps. And also have clean Application Storage caches from Silverlight Configuration window.
Which version of Silverlight do you use? The latest version should be version 5.1.50901.0. If not, please download and install the latest version from official site.
https://www.microsoft.com/silverlight/
And please open following Silverlight demo to check whether the demo could display successful. If it could display successful, it means the issue is not related to Silverlight. Please contact the Sky Go supporter to submit this issue.
https://www.microsoft.com/silverlight/new-controls/demo/
If the Silverlight demo also has this issue, I suggest you uninstall and reinstall Silverlight referring to following document.
https://support.microsoft.com/en-us/kb/2608523
Best Regards,
Weiwei
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