付费帐户处于有效状态且自动审核但API返回TranslateApiException（请求凭据未处于活动状态） [英] Paid account active with auto review but API returns TranslateApiException (request credentials not in an active state)

问题描述

我们为Microsoft Translator API提供了自动续订的付费订阅。我们的订阅昨天刚刚更新。当我检查"我的数据"时它显示帐户处于活动状态，我们剩余近600万个字符。以前是
工作，我们现在改变了。但是，API现在返回以下异常： 

We have a paid subscription on Auto Renew for the Microsoft Translator API. Our subscription just renewed yesterday. When I check "My Data" it shows the account is in active status and we have almost 6 million characters remaining. It was previously working and we made now changes on our end. However the API is now returning the following exception: 

TranslateApiException：与请求凭据关联的Azure市场转换器订阅未处于活动状态。 ：ID = 3444.V2_Json.Translate.4147A43A

TranslateApiException: The Azure Market Place Translator Subscription associated with the request credentials is not in an active state. : ID=3444.V2_Json.Translate.4147A43A

之前发生了这种情况，我们不得不注册一个新的自动续订订阅，让它再次运行但我们丢失了我们支付的字符for，所以我们不想再这样做。 

This has happened before and we had to sign up for a new auto-renew subscription to get it to work again but we lost characters we paid for, so we don't want to do that again. 

推荐答案

Hello EBritTech，

Hello EBritTech,

我正在将您的主题转移到
'Microsoft Translator Developer& Web Master Supp ort'论坛，因为该问题与Microsoft翻译有关，可让更好的受众群体解决您的问题。

I am moving your thread to the 'Microsoft Translator Developer & Web Master Support' forum as the issue is related to Microsoft translator for better audience to get a resolution to your issue.

谢谢，¥b $ b Syed Irfan Hussain

Thanks,
Syed Irfan Hussain

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