使用nsoftware FTP适配器下载文件时出现超时错误 [英] Timeout errors when downloading files with nsoftware FTP adapter

问题描述

问候

尝试使用nsoftware BizTalk FTP接收适配器下载文件时，我们收到随机超时错误。  接收位置定期轮询，只有在无法下载时才会出现错误。  错误消息因$ timeout而异，具体取决于超时。  超时为240秒时，错误消息为"550 Accept Timed Out"。  短暂超时为90秒，错误信息只是"超时"。

We are getting random timeout errors when attempting to download files using the nsoftware BizTalk FTP Receive Adapter.  The receive location polls regularly and the error only occurs when there is nothing to download.  The error message differs depending on the timeout.  With a timeout of 240 seconds the error message is '550 Accept Timed Out'.  With a shorter timeout of 90 seconds the error message is simply 'Timeout'.

FTP详细信息：

删除模式=从不， 文件掩码= *。*，传输模式= ASCII， 被动=是，  SSL ... =无，防火墙=无， 持久连接=否，错误阈值= 5，轮询间隔= 1800（秒） ，超时= 240/90（秒），挂起错误=否

Delete Mode=Never, File Mask = *.*, Transfer Mode = ASCII, Passive=Yes, SSL...=None, Firewall=None, Persistent Connection=No, Error Threshold = 5, Polling Interval=1800 (seconds), Timeout = 240/90 (seconds), Suspend On Error = No

适配器详细信息：

/ n软件BizTalk适配器V3

/n software BizTalk Adapters V3

提前感谢您提供的任何帮助。

Thanks in advance for any help that can be offered.

Colin

推荐答案

我建议将Logging模式设置为Verbose，将Log类型设置为File ...

I would suggest to set the Logging mode to Verbose and the Log type to File...

它将创建所有操作的详细日志文件，然后检查是否可以在创建的日志文件中找到更多线索。

This way it will create a detailed log file of all actions, then check if you can find any more clues in the created log file.

联系/ n这个问题的软件，并提供详细的日志文件...

Also contact /n Software for this matter, and provide them with the detailed log file...

我以前自己做过，他们是很有帮助。并且反应非常快。

I've done this myself before, and they are very helpful. And respond quite fast.

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