VS Update 15.8更新失败并锁定计算机 [英] VS Update 15.8 update fails and locks up computer

问题描述

我在桌面和笔记本电脑上安装了VS 2017 Enterprise。两者都在运行Windows 7。

I have VS 2017 Enterprise on a desktop and laptop. Both are running Windows 7.

在笔记本电脑上，更新关闭VS2017，进行更新，然后重新启动Visual Studio。一切都很好。

On the laptop, the update closes VS2017, does the update, and restarts Visual Studio. All good.

在桌面上，更新运行，不关闭Visual Studio，并且想要在完成后重新启动。

On the desktop, the update runs, does not shut down Visual Studio, and wants to reboot when it's done.

重新启动时登录后，安装程序启动。它显示"准备好......"。然后挂起，挂电脑。 Ctr-Alt-Del什么都不做，我不得不重新启动计算机。

On reboot, after logging in, setup starts. It displays "Getting things ready..." and then hangs, hanging the computer. Ctr-Alt-Del does nothing, and I have to hard reboot the computer.

再次重启，一切都很好，除了VS2017不能运行，因为它没有配置。运行配置工具，计算机挂起。

Rebooting again, everything's fine, except that VS2017 won't run, because it's not configured. Running the configuration tool, the computer hangs.

有时候，我会收到无法找到的错误Visual Studio @ C：\ programfile（x86）\ MicrosoftMicrosoft Visual Studio\2017\Enterprise。

Occasionally, I'll get the error that it couldn't find Visual Studio @ C:\program file (x86)\Microsoft Visual Studio\2017\Enterprise.

偶尔，我会收到一条错误消息，表示它没有连接到互联网。

Occasionally, I'll get an error that it's not connected to the internet.

如果我得到一个错误，我可以重试，一切都完美无瑕。如果我在5分钟以后没有，我唯一的选择是硬重启，然后再试一次。

If I get an error, I can retry, and everything works flawlessly. If I don't after 5+ minutes, my only option is a hard reboot, and try again.

此行为从15.8开始。在此之前一切正常。

This behavior started with 15.8. Before that everything worked fine.

Mike Swaim

Mike Swaim

推荐答案

嗨mpswaim，

感谢您在MSDN论坛发帖！

Thank you for posting in MSDN forum!

根据您的描述，我建议您安装所有挂起的Windows更新并运行VS安装程序，选择"修复"按钮修复VS，然后以管理员权限运行VS并再次测试。

如果仍然无效。我需要您收集安装日志以进行进一步分析。请使用
http://aka.ms/vscollect 收集安装日志。使用它之后，您将从％temp％文件夹中找到vslogs.zip。请将文件上传到

https://onedrive.live.com/ 和共享这里的链接。

If it still doesn’t work. I need you to collect the installation log for a further analysis. please use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip from %temp% folder. Please upload the file to https://onedrive.live.com/ and share the link here.

期待您的回复。

最诚挚的问候，

可能

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