Amazon.com流媒体与Silverlight的主要问题 [英] Major issue with Amazon.com streaming vs Silverlight

问题描述

 嗨。

 在过去的2-3周内，Amazon Prime流媒体服务（美国）发生了变化。我和他们的技术人员进行了两次会议，试图解决这个问题。没有解决方案

 每当我尝试流式传输亚马逊素数内容时，我都会收到错误消息"网络错误（1002）"。我被告知这是一个Silverlight错误。 我被指示清除浏览器缓存，cookie，重新启动，卸载Silverlight（已做），
重新安装Silverlight（v 5.1。??? - 与我删除的相同）。我重新启动只是为了确定。我去了亚马逊的网站，*没有*运气。我得到了相同的错误。

 如果我完全开始"隐私浏览"，我可以强制播放Amazon Prime内容。模式。从我与亚马逊的第二次聊天会议中，我被告知这会强制使用Flash播放器。 *那*工作。 *叹气*

 我在IE v中遇到问题？使用Silverlight。我听起来不错。图片不起作用（视线不是亚马逊）。

浏览器：Firefox 18.0.2（Taleo网站出现问题后降级为v 19& 20）

 老实说，我已经准备好让你们两个都变坏，然后去Chrome或Opera。

 任何帮助表示赞赏

 

解决方案

你好，

对于测试，我尝试播放Amazon Prime，它正常工作，没有任何错误。

您是否尝试过流式传输Amazon Prime内容从其他计算机使用IE？有同样的问题吗？

请提供更多信息，以帮助我们确定您所面临的错误的根本原因。感谢。

 Hi.

 During the last 2-3 weeks something has changed with Amazon Prime streaming service (US). I have been in two sessions with their tech to try and resolve this. There has been NO resolution

 Every time I try to stream a Amazon prime content i get an error message "Network Error (1002)". I have been told that is a Silverlight error.  I was instructed to clear the browser cache, cookies, reboot, uninstall Silverlight (did), reinstall Silverlight (v 5.1. ??? - same as I had removed). I rebooted again just to be sure. I went to Amazon's site, *NO* luck. I GET THE SAME ERROR.

 I can force Amazon Prime content to play if I start in full "Private browsing" mode. From my second chat session with Amazon I was told this forces the Flash player. *THAT* worked. *sigh*

 I have problems in IE v? with Silverlight. I can get sound ok. Picture does not work (Sight is not Amazon).

Browser: Firefox 18.0.2 (Downgraded after problems on Taleo websites with v 19&20)

 Honestly, I'm about ready to bad the both of you and go to Chrome or Opera.

 Any help appreciated

 

解决方案

Hello,

For a test, I tried to play Amazon Prime, it worked normally without any error.

Have your tried to stream a Amazon prime content from other computer using IE? had same issue?

Please provide more information that will help us to determine what the root cause of the error you are facing is. Thanks.

这篇关于Amazon.com流媒体与Silverlight的主要问题的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！