Office加载项 - 状态已删除 [英] Office add-in - status removed

问题描述

我为Word，Excel和Powerpoint创建了一个Office加载项。

I've created an Office add-in for Word, Excel and Powerpoint.

我们的一些客户抱怨说，经过一段时间的加载后，加载项不会不再显示。

Some of our customers are complaining that after a period of working the add-in doesn't show anymore.

当他们转到加载项的概述时，状态将被删除。

When they go to the overview of the add-ins the state is removed.

重新安装后添加-in一直告诉它已被删除。造成这个问题的原因是什么？

After a re-install the add-in keeps telling that it has been removed. What can be the cause of this problem?

推荐答案

确保要点以下。

您的Office插件的目标版本是什么？

What's the target version of your Office add-in?

遇到问题的客户办公室的版本是什么？

What's the version of the customers' office which met issue?

你如何"删除状态被删除的加载项的概述"？ AFAK，我们只能设置加载项是否可用

How do you "overview of the add-ins the state is removed"? AFAK, we could only set the add-ins available or not below

重新安装加载项时是否收到任何错误消息？

Have you ever get any error message when you re-install the add-in?

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