跟踪电子邮件 [英] Tracking e-mails

问题描述

我有一个Access应用程序来处理Time off请求。过程是有人通过应用程序提交请求，并向HR生成电子邮件。人力资源部将电子邮件转发给员工的经理，他们会批准或拒绝
请求。

I have an Access application that handles requests for Time off. The process is that someone submits a request thru the app and an e-mail is generated to HR. HR forwards the e-mail to the employee's manager who responds with an approval or denial of the request.

我们正在寻找的是一种跟踪电子邮件的方式。除了手动。有没有办法跟踪电子邮件是否以及何时转发给经理以及是否以及何时从经理收到电子邮件？

What we are looking for is a way to track the e-mails. other than manually. Is there a way to track if and when the e-mail is forwarded to the manager and if and when the e-mail is received back from the manager?

任何建议都将受到赞赏。我们将很快转向Office 2010，因此2010年的解决方案很好。

Any suggestions would be appreciated. We will be moving to Office 2010 shortly so a 2010 solution is fine.

推荐答案

全部  Outlook对象模型中存在事件：MailItem对象的Forward事件，Items.ItemAdd或用于处理传入电子邮件的NewMailEx事件。

All of  the events are there in the Outlook Object Model: a Forward event for the MailItem object, Items.ItemAdd or NewMailEx events for processing incoming e-mails.

否则，这听起来更像是 在SharePoint和/或InfoPath中更好地处理的工作流。

Otherwise, this sounds like more of a workflow that's better handled in SharePoint and/or InfoPath.

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