Word Viewer不会在IE11中打开Sharepoint 2013中的文档 [英] Word Viewer will not open documents from Sharepoint 2013 in IE11

问题描述

升级到IE11后，尝试从SharePoint 2013打开文档时遇到问题.我的组织将Word Viewer与兼容包一起使用，所有其他Word文档(本地文件，Intranet托管)都可以正常打开.什么时候 尝试从SharePoint中打开Word文档时，将打开Word Viewer，但不会打开该文件.我们已验证已安装所有Windows更新.我们已经尝试在兼容性视图和企业模式下打开SharePoint.我们已经重新下载了 最新版本的Word Viewer并与兼容性包一起重新安装.如果我们在资源管理器视图中打开SharePoint网站，然后打开Word文档，它将在Word Viewer中正常打开.从SharePoint打开Excel和PowerPoint文档 没问题.这仅会影响使用Word Viewer的Word文档.当使用完整版的Word时，文档可以正常打开.在SharePoint中，我们尝试激活网站集功能默认情况下在客户端应用程序中打开文档". 但这没什么区别.我们完全不知该如何进行这项工作，因为似乎没有太多有关Word Viewer问题的信息.

I've run into an issue while trying to open documents from SharePoint 2013 after upgrading to IE11. My organization uses Word Viewer with the compatibility pack and all other Word documents (local files, intranet hosted) will open with no problems. When trying to open a Word document from SharePoint the Word Viewer will open, but the file does not. We have verified that all Windows Updates are installed. We have tried opening SharePoint in Compatibility View and Enterprise Mode. We have re-downloaded the latest version of Word Viewer and reinstalled it along with the compatibility pack. If we open the SharePoint site in Explorer view and then open a Word document it will open in Word Viewer with no problem. Excel and PowerPoint documents open from SharePoint with no problem. This is only affecting Word documents with Word Viewer. When using the full version of Word the documents open fine. Within SharePoint we have tried activating the site collection feature "Open Document In Client Applications by Default" but it made no difference. We're completely at a loss how to make this work as there doesn't seem to be much information specifically pertaining to issues with Word Viewer.

推荐答案

马克，

对于此问题，我需要与您确认以下内容:

For this issue, I need to verify the things below with you:

1. "Word Viewer"是否意味着在计算机或Office Web Apps中安装了Microsoft Office Word?
2. 在"Word Viewer"中打开Word文档时是否出现任何错误?
3. SharePoint中的所有Word文档都会发生此问题吗?
4. 能否请提供此问题的屏幕快照以供进一步研究?

最诚挚的问候.

维多利亚

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