一些用户仅获得VS评估版而不是2015 Pro的问题 [英] Problem with some users getting only Evaluation version of VS instead of 2015 Pro

问题描述

大家好.

我是一家小公司的管理员，最近我注意到我们的一些用户使用的是VS的试用版(大多数是上次加入该公司的员工).

我为他们提供了使用VS 2015 pro的步骤是:

1st-在Azure Portal中添加他们的用户.
来自*****.visualstuio.com的第二名-我已经添加了他们的帐户，并允许他们访问Visual Studio(专业版)

知道该公司拥有9个专业许可(+5个免费基础知识)，并且我们目前有9个开发人员.

当所述用户登录到VS(不是所有用户-9中的3)时，他们将收到试用30天"的通知.当我按下检查更新许可证"时，它说:我们可以找到的最佳许可证是试用许可证.如果你已经 购买了订阅，请添加该帐户并确保我们对该帐户进行身份验证."

如果你们能指出我做错了的话，我将不胜感激.

Hello everyone.

I'm the admin of a small company, and lately I've noticed that some of our users are on a Trial version of VS (mostly the employees that have joined the company last).

The steps I took to give them access to VS 2015 pro was:

1st - Add their users in Azure Portal.
2nd- from *****.visualstuio.com I've added their accounts, and gave them access to Visual Studio (professional)

Knowing that the company has 9 Professional licenses (+5 free basics) and we currently have 9 developers.

When the said users log into VS (not all of them - 3 out of 9), they get the notification of "Trial 30 day" and when I press on "Check for an update license" it says "The best license we could find is a trial license. If you have already purchased a subscription, please add the account and ensure that account us authenticated."

I'd be very grateful if you guys can point out what I'm doing wrong.
Thank you in advance and I appreciate your time!

推荐答案

欢迎访问MSDN论坛.

参考您的描述，您的问题与许可问题更相关.由于我们的论坛是讨论Visual Studio WPF/SL设计器，Visual Studio指导自动化工具包， 开发人员文档和帮助系统以及Visual Studio编辑器.

Refer to your description, your issue is more related to the license issue. Since our forum is to discuss Visual Studio WPF/SL Designer, Visual Studio Guidance Automation Toolkit, Developer Documentation and Help System, and Visual Studio Editor.

如果您已经购买了订阅，请导航 Visual Studio订阅客户服务中心

If you already purchased a subscription, please navigate Visual Studio Subscriptions Customer Service Center to verify the validation of your subscription account and licenses.

如果您通过其他方式购买了此许可证，请 直接在周一至周五上午6:00致电1-800-426-9400.到下午6:00 (太平洋时间)直接与Microsoft许可专家进行交流，您可以获取有关许可的更多详细信息，以验证其有效性.

If you bought this license from other ways, please directly call 1-800-426-9400, Monday through Friday, 6:00 A.M. to 6:00 P.M. (Pacific Time) to speak directly to a Microsoft licensing specialist, and you can get more detail information about your licenses to verify its validation.

一旦这些许可证被证明是有效的，则此问题可能与VS有关，请打开VS community 2015安装位置，通常位于C:\ Program Files(x86) \ Microsoft Visual Studio 14.0 \ Common7 \ IDE，然后运行 以下命令:

Once those licenses be proved are valid, this issue may be relate to the VS, please open the VS community 2015 installation location, usually locates C:\Program Files (x86)\Microsoft Visual Studio 14.0\Common7\IDE and run the following commands:

devenv/resetsettings:重置自定义设置

devenv/resetuserdata:清除旧的用户数据

然后重新打开VS并再次使用Microsoft帐户登录，检查是否会发生相同的问题.

最好的问候，

萨拉

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