WAC无法打开Word，PowerPoint和pdf文件(https) [英] WAC can't open word, powerpoint and pdf files (https)
问题描述
嗨
我们无法打开word，PowerPoint和pdf文件以及pdf文件-Excel可以正常工作.我们正在使用https.
We can't open word, powerpoint and pdf files and pdf files - Excel works fine. We're using https.
这是错误
"抱歉，Word Web App无法打开此文档，因为该服务很忙.请稍后再试.
"Sorry, Word Web App can't open this document because the service is busy. Please try again later.
提琴手显示404错误. SSL证书很好.日志没有任何用处.我的https://server/hosting/discovery很好.
Fiddler shows 404 error. SSL certificate is fine. Log has nothing useful. My https://server/hosting/discovery is good.
我正在按照以下步骤
https://technet.microsoft.com/zh-CN/library/jj219455.aspx
请帮助
推荐答案
您说excel可以正常工作，请在打开excel文件时检查该文件，它使用Excel Service或Excel Web App.
You said that excel could work fine, please check when opening an excel file, it uses Excel Service or Excel web app.
如果使用Excel服务，则网址如下:
If it uses Excel service, the url looks like:
https://site/_layouts/15/xlviewer.aspx?....请通过 Get-OfficeWebAppsMachine 检查服务器状态. .
Please check the server status via Get-OfficeWebAppsMachine .
此外，还有一篇有关对Office Web应用程序进行故障排除的文章，请检查它是否对您有用:
In addition, there is an article about troubleshooting Office web app, please check if it is useful for you:
谢谢
温迪
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