MOSS功能 [英] MOSS Feature

问题描述

要求

业务场景:客户服务主管将填写客户查询的详细信息.输入详细信息后，该支持部门的成员应收到包含客户查询详细信息的电子邮件.解决查询后，部门成员将填写问题原因以及如何解决该问题.

目的是将所有客户的查询信息存储在具有查询当前状态的自定义列表中.

1.创建自定义列表，其中应包含用于收集客户的完整信息，客户的查询和查询状态的字段.
2.创建InfoPath表单，客户服务主管将使用该表单来填写客户的查询.
3.客户服务主管输入详细信息后，工作流应将邮件发送给支持部门的所有成员.
4.部门成员应能够填写问题原因的详细信息，并将状态更改为进行中".
5.查询解决后，部门成员可以将状态更改为固定".

可交付成果:
1.部署软件包，用于安装功能".激活功能"后，应使用InfoPath表单添加自定义列表和工作流程.
2.用于创建工作流程的代码.


一般准则:

1.请提供一篇有关您的设计方法的小文章.
2.请花费所有可用的时间进行体面的送货.还包括您想包含哪些功能，但由于时间不足而无法执行.在这种情况下，请在文档中提供提及初始设计方法的设计.
3.使用尽可能多的系统需要的设计模式.请勿仅出于使用目的而使用模式.
4.使用Visual Studio创建工作流.
5.如果您对某些要求感到不满意，请尽可能简化设计.只需在提供的文章中提及设计更改即可.

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如果有人对我的要求有任何想法，请提供som解决方案..

谢谢

Requirements

Business scenario: Customer care executives will be filling the details of the customer’s queries. Once the details are entered, members of that support department should get e-mail with customer’s query details. Once the query is solved members of department will fill the reason for the problem and how they have fixed it.

Aim is to store all customers’ queries information in a custom list with current status of query.

1. Create custom list which should have fields to collect customer’s complete information, customer’s query and the status of the query.
2. Create InfoPath form which customer care executives will be using to fill in customer’s queries.
3. Once the details are entered by customer care executive, workflow should send mail to all the members of the support department.
4. Members of the department should be able to fill in the details of the cause of the problem and to change the status to "In progress".
5. Once the query is resolved members of the department can change the status to "Fixed".

Deliverables:
1. Deployment package which installs a "feature". When a "feature" is activated it should add custom list and workflow with InfoPath form.
2. Code for creating workflow.


General Guidelines:

1. Please provide a small write-up that talk about your design approach.
2. Please spend whatever time is available to you to make a decent delivery. Also include what features you wanted to include but could not do so because of lack of time. In such case, please provide the design in the document where the initial design approach is mentioned.
3. Use as much of design patterns as possible and required by the system. Do not use patterns just for the sake of using it.
4. Use Visual studio to create workflow.
5. If you feel you are not comfortable with some parts of the requirements, please simplify the design as much as possible. Just mention the design changes in the write-up provided.

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If any one ''v some idea about my Requirements, please provide som solution..

Thanks

推荐答案

您应该期望您的老师知道如何使用google并会找到这篇文章，因此会知道他班上有人在作弊.即使我们帮助了人们作弊，您也应该期望，如果您的老师看到您遵循了该论坛上的任何建议，那么您将认为您是该作弊并至少花费了您所付出的代价，并且可能会发现您在课程中的位置. 确保他们愿意给愿意做自己的工作的人."

You should expect that your teacher knows how to use google and will find this post, and will therefore know that someone in his class is cheating. Even if we helped people cheat, you should expect that any advice given on this forum, if your teacher can see you followed it, will identify you as the cheat and cost you marks at least, and possibly your place in your course, which I''m sure they''d prefer to give to someone willing to do their own work.

这篇关于MOSS功能的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！