远程检查iOS用户的documents文件夹 [英] Inspect iOS user's documents folder remotely

问题描述

最近，我的一个应用程序的用户报告说，她在更新应用程序时丢失了所有数据。我认为这是一个远景，但我是否仍需要检查iPad上应用程序中的文档文件夹？还是她可以将她的文档文件夹发送给我的一种方式，以便我可以查看发生了什么并希望挽救数据？

Recently a user of one of my apps reported that all her data was lost when she updated the app. I think this is a long shot, but is there anyway for me to inspect her 'documents' folder within the app on her iPad? Or a way for her to send me her document folder so I can see what's going on and hopefully salvage the data?

推荐答案

如果她是技术上相当熟练的用户，您可以让她使用PhoneDisk http://www.macroplant.com/phonedisk/ 安装应用的沙箱并检查Documents文件夹。

If she is a fairly technically capable user, you could have her use PhoneDisk http://www.macroplant.com/phonedisk/ to mount your app's sandbox and inspect the Documents folder.

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