IE11间歇性不加载页面 [英] IE11 intermittently not loading pages

问题描述

我们的许多用户报告说，使用IE11访问我们的网站时，他们获得了空白页.有时他们甚至没有空白页，浏览器只是停留在最后访问的页面上.这些用户可以毫无问题地访问其他域(例如google.com).

Many of our users are reporting that they are getting a blank page when using IE11 to access our website. Sometimes they don't even get a blank page, the browser just stays on the last page visited. These users can access other domains (such as google.com) without a problem.

对于出现故障的浏览器，如果这些用户在IE中禁用了保护模式，则他们可以再次访问我们的网站，但这不是一个好的解决方案，因为我们有成千上万的用户，我们无法告诉每个他们重新配置他们的浏览器，更不用说我们完全失去了那些潜在客户的业务，这些潜在客户只是在网上冲浪，看到空白页，然后继续前进而没有提交错误报告.

For the browsers that are failing, if those users disable Protected Mode in IE, then they can again access our site, but this isn't a good solution because we have thousands of users and we can't go telling each of them to reconfigure their browsers, not to mention that we're completely losing the business of those potential customers who just surf by, see a blank page, and then keep on going without filing an error report.

Firefox和Chrome可以正常工作.而且，即使在受保护的模式下使用IE11时，某些用户的问题也为零，他们的计算机似乎也可以正常工作.

Firefox and Chrome work fine. Also, even when using IE11 in protected mode, some users have zero problem, their computers just seem to work.

我们正在从IIS7运行该站点.同一台服务器上的其他站点运行良好，只是出现问题的一个特定站点，而且它是断断续续的，影响了某些计算机，而没有影响其他计算机.

We are running the site off of IIS7. Other sites on the same server run fine, it's just the one particular site that is having the problem, and it's intermittent, affecting some computers and not others.

在服务器或网络设置方面，我必须可以做一些事情来防止此问题的发生，但是我对可能的问题感到困惑.当我查看失败的浏览器上的网络流量时，GET请求只是被中止而没有任何解释.使用Wireshark查看流量时，我看不到任何错误，并且IIS日志中也没有错误显示.在失败的浏览器中，它们甚至没有打开与我们的Web服务器的连接以发出GET请求，该请求只是立即中止.

There must be something I can do on my side in the server or network settings to keep this problem from happening, but I'm baffled as to what it might be. When I look at the network traffic on a browser that's failing, the GET request is just being aborted with no explanation. When looking at the traffic with Wireshark, I see no errors, and no errors are showing up in the IIS logs. Of the browsers that fail, they are not even opening a connection to our web server to make a GET request, the request is just aborting immediately.

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(跟进):我们进行的另一项测试:我们可以在开发服务器上重现该问题，其模式与哪些计算机工作"而哪些计算机不工作.我们尝试关闭Web服务器，并且问题保持一致，但仍然会出现空白页错误.因此，显然与页面内容无关吗?我已经在办公室网络中的9台计算机上进行了测试:5台正常工作，4台失败.我们都很困惑. :/

(followup): Another test we did: We can reproduce the problem on our development server, with the same pattern of which computers "work" and which don't. We tried turning off the webserver, and the problem stayed consistent, we'd still get a blank page error. So it's obviously not to do with anything that's in our page content? I've run tests on 9 computers on our office network: 5 worked, 4 failed. We're all baffled. :/

(1月24日跟进):我们找出了导致问题的原因，但还没有找到解决方法.在Windows注册表的深处，正在一个Zonemap文件夹中设置一个密钥，并添加一个密钥值为2的"play.net"域.当有人键入play.net时，IE会看到该密钥，并且颤抖并死掉而没有错误消息(Firefox和Chrome可以正常处理).

(January 24 followup): We figured out what's causing the problem, but not how to fix yet. Deep in the Windows registry, a key is being set in a Zonemap folder, adding a "play.net" domain with a key value of 2. IE sees that key when someone types play.net, and quivers and dies without an error message (Firefox and Chrome handle it fine).

那么下一个问题是，首先要设置哪个键?可能是某个地方的ActiveX控件，但是在这个拥有15年历史的网站上，我们没有运气，因为过去可能创建ActiveX控件的许多编码人员早已不复存在.

So next question, what is setting that key in the first place? Probably an ActiveX control somewhere, but we haven't had any luck finding it in this 15 year old site, as many of the coders who may have created ActiveX controls in the past are long gone.

有人知道扫描整个域并列出任何可能使注册表项混乱的方法吗?

Does anyone know of a way to scan an entire domain and list anything that might be twiddling a registry key?

推荐答案

尝试添加

<meta http-equiv="X-UA-Compatible" content="IE=10" /> 

进入标题.它为我的网站修复了IE11.它只是强迫它进入IE10模式(虽然是一个完整的笑话)

into the header. It fixed IE11 for my website. It just forces it into IE10 mode (A complete joke though)

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