Google Play应用审核未显示应用版本代码或名称 [英] Google Play App Review doesn't show App Version code or name

问题描述

我已经在Play商店发布了一个应用，并收到了一些评论.在Google Play开发者控制台中，我在少数评论中看不到应用程序的版本.这是我在应用程序"标题下找到的.

I have released an app on play store, and have received some reviews. In google play developer console, I could not see the version of app in few of the reviews. This is what I found under the APPLICATION heading.

Version code — Version name —

我尝试四处搜寻，但找不到关于这些内容的任何解释.可能是什么原因?

I tried searching around, but could not find any explanation for these to be absent. What may be the possible reasons?

推荐答案

我在Google Play上售票，并得到了此回复，希望对您有所帮助.

I raised a ticket with Google play and got this response, hope it helps someone.

你好Satheeshwaran，

Hi Satheeshwaran,

感谢您与Google Play开发者支持联系！

Thanks for contacting Google Play Developer Support!

关于您的问题，版本代码为 用户评论/评论缺失通常是由于事实 曾在您的应用上留下评论的那个单身使用者拥有多个设备， 在您安装的所有应用中.您的应用程序的版本 安装在多个设备上的有所不同；因此，系统 无法区分特定用户当前所处的版本 使用.

Regarding your concerns, the circumstance that the version code is absent from users' reviews/comments normally results from the fact that single use, who left comments on your app, has multiple devices, in all of which your app was installed. The versions of your apps installed on the multiple devices are different; therefore, the system is unable to distinguish which version the specific user is currently using.

感谢您的理解和持续的支持.

Thanks for your understanding and continued support.

我们希望这有助于回答您的问题.如果我们可以为您提供进一步的帮助， 请让我们知道.

We hope this helps answer your question. If we can assist you further, please let us know.

Pepper Google Play开发者支持

Regards, Pepper Google Play Developer Support

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