VSTS事件管理? [英] VSTS incident management?

问题描述

Microsoft是否在VSTS中包含一项功能，该功能可以跟踪客户端报告的错误?请记住，存在具有响应时间的SLA.

Does Microsoft contain a feature within VSTS which follows the reported bugs from client side? Bear in mind that there is SLA with response time.

现在我正在使用Service Now，但是必须在两个地方跟踪相同的错误没有意义...

Right now I am using Service Now, but it does not make sense having to track the same bug in two places...

推荐答案

您可以创建一个新的工作项类型，并将其命名为事件"以跟踪事件.这是让您入门的链接:-

You can create a new work item type and name it as 'incident' for tracking incidents. Here is a link to get you started:-

http://msdn2.microsoft.com/zh-cn/library/ms404855(VS.80).aspx

使用查询和分析在PowerBI仪表板中获取SLA/SLI

Use queries and analytics to fetch SLA/SLI in PowerBI Dashboard

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