Docusign Connect服务未将数据发布到指定的URL [英] Docusign connect service not posting data to specified url

问题描述

Docusign连接服务未将数据发布到连接服务选项中指定的URL.实际上，如果我从日志重新发送数据，它可以工作，但它不能单独工作.请帮我谢谢

Docusign connect service is not posting data to the url specified in the connect service option. Actually if i resend the data from log it works but it do not works on its own. Please help me Thanks

推荐答案

通常，当DocuSign Connect未发布到URL时，它是由以下原因之一引起的:

Usually when DocuSign Connect is not publishing to a URL it is caused by one of a few things:

1. 您的服务器未在正确的端口上监听.
2. 您没有测试正确的事件.
3. 您没有为Connect配置用户(发送者).
4. 您的服务器不可公开访问.
5. 您的防火墙或网络安全不允许请求通过.
6. 您的服务器已崩溃.
7. DocuSign Connect的潜在错误.

可能的分辨率:

1. 如果在DocuSign演示环境(demo.docusign.net)中进行测试，则允许端口80(http)和443(https).如果在生产环境(www.docusign.net)中进行测试，则仅允许443-https.

1. If testing in DocuSign demo environment (demo.docusign.net) ports 80 (http) and 443 (https) are allowed. If testing in production environment (www.docusign.net) only 443 - https is allowed.

确保您正在测试正确的事件触发器-可以在连接设置"页面上进行确认.登录到控制台，然后转到首选项"->连接"->(选择其中一种连接"配置).在下一页上，您将看到如何选择希望Connect推送的事件，以及针对哪些用户.

Make sure you are testing for the correct event triggers - this can be confirmed on your Connect settings page. Login to the Console and go to Preferences -> Connect -> (select one of your Connect configurations). On the following page you'll see how to select events that you want Connect to push on, as well as for which users.

对2的后续回答-您还需要确保已在控制台->首选项"->连接"页面上为连接"启用了正确的帐户成员.

Followup answer to 2 - you need to also make sure you have the correct account members enabled for Connect on the Console -> Preferences -> Connect page.

您不能不能使用本地主机地址作为连接URL，它必须是可公开访问的URL.

You can not use a localhost address for the Connect URL - it must be a publicly accessible URL.

您的网络管理员可能安装了防火墙(物理的或虚拟的)或其他安全软件，阻止了请求的通过.检查您的安全设置并测试是否启用了正确的端口，等等.

Your network administrator might have a firewall (physical or virtual) or other security software setup that is stopping the requests from going through. Check your security settings and test that the proper ports are enabled, etc.

确保您的服务器仍在运行并且正在运行，并且没有崩溃.

Ensure that your server is still up and running and that it hasn't crashed.

尽管DocuSign Connect已经存在了一段时间，但仍偶尔会出现一两个错误.如果不是其他潜在原因之一，请在您的帖子中提供失败日志，DocuSign的人将跟进.

Although DocuSign Connect has been around for some time it still occasionally exhibits a bug or two. If not one of the other potential reasons then provide the failure log in your post and someone from DocuSign will follow up.

如果您在DocuSign Connect中遇到问题，希望上述补救措施之一可以解决您的问题.

If you are running into issues with DocuSign Connect hopefully one of the above remedies resolve your issue.

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