如何判断DocuSign签名者是否未通过安全检查?(API) [英] How to tell if DocuSign signer failed security check? (API)

问题描述

我们通过电子邮件发送了一些DocuSign信封，我们在API中找不到任何可以告诉我们签名者是否通过安全检查的内容.信封状态保持为已发送".

We send some DocuSign envelopes via email and we can't find anything in the API that will tell us if a signer failed security check. The envelope status stays in 'sent'.

文档未提及与安全检查失败相对应的任何状态: https://docs.docusign.com/esign/guide/appendix/status_and_error_codes.html#envelope--收件人状态代码

The docs do not mention any status that would correspond to failed security check: https://docs.docusign.com/esign/guide/appendix/status_and_error_codes.html#envelope--recipient-status-codes

推荐答案

您是否使用Connect接收状态事件?您可以让它告诉您身份验证失败的时间.这是发生这种情况时发生的事情.您说得对，信封状态保持为已发送.失败记录在下方.我想如果您直接调用API来获取信封状态，也会得到相同的结果.

Are you using Connect to receive status events? You can have it tell you when there's an Authentication Failure. Here's what comes through when that happens. You're right the Envelope status stays Sent. The Failure is noted lower down. I imagine you'd get the same if you called the API to get envelope status directly.

<EnvelopeStatus>
        <RecipientStatuses>
            <RecipientStatus>
                <Type>Signer</Type>
                <Email>XXXXX</Email>
                <UserName>John Q Signer</UserName>
                <RoutingOrder>1</RoutingOrder>
                <Sent>2014-12-30T07:29:45.747</Sent>
                <DeclineReason xsi:nil="true" />
                <Status>Sent</Status>  <!-- STILL SENT -->
                <RecipientIPAddress />
                <IDCheckInformation />
                <RecipientAuthenticationStatus>
                    <IDQuestionsResult>
                        <Status>Failed</Status>  <!-- HERE IS THE FAILURE -->
                        <EventTimestamp>2014-12-30T13:30:09.79Z</EventTimestamp>
                    </IDQuestionsResult>
                    <IDLookupResult>
                        <Status>Passed</Status>
                        <EventTimestamp>2014-12-30T13:30:09.79Z</EventTimestamp>
                    </IDLookupResult>
                </RecipientAuthenticationStatus>

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