VSTS - TF400813:用户“[e-mail]"无权访问此资源 [英] VSTS - TF400813: The user '[e-mail]' is not authorized to access this resource

问题描述

我们在访问客户端 VSTS 时遇到问题.

We are having problem when accessing the client VSTS.

当客户将我们 ([e-mail]) 添加为工作帐户时，它更改为(例如:[e-mail]).当我们尝试访问 VSTS 时，我们重定向到c"公司网络身份验证.

While Client adding us ([e-mail]) as work account it changed to (Eg: [e-mail]). When we tried to accessing VSTS, we where redirected to "c" company network authentication.

成功登录后，我们收到错误消息TF400813:用户‘[e-mail]’无权访问此资源".

After successful login, we are getting error as "TF400813: The user '[e-mail]' is not authorized to access this resource".

我们已尽力解决此问题(过去 1 周)，但访问问题仍然存在.

We had tried your best to resolve this issue (Past 1 Week), But access issue still exists.

注意:客户端只有管理员权限.

Note: Client only has administrator permission.

谁能帮助我们解决这个问题.提前致谢.

Can any one help us to resolve this issue. Thanks in advance.

推荐答案

该问题主要是由于 VSTS 帐户未连接到您的用户帐户 [e-mail] 所存储的 AAD.

The issue is mainly caused by the VSTS account is not connect with the AAD which your user account [e-mail] stored in.

由于电子邮件地址 [e-mail] 不是 Microsoft 电子邮件，因此在连接 VSTS 帐户时会备份到 AAD.如果客户端 VSTS 未连接此 AAD 或连接到另一个 AAD，您将无权登录客户端 VSTS 帐户.

Since the email address [e-mail] is not a Microsoft email, it will be backed to AAD when connecting the VSTS account. If the client VSTS is not connected this AAD or connected with another AAD, you will not be authorized to login the client VSTS account.

为了连接客户帐户，您可以按照以下任一选项进行操作:

In order to connect the client account, you can follow any of the be options:

关于将 VSTS 帐户连接到 AAD 的详细信息，您可以参考 此处.

Detail information about connect VSTS account to AAD, you can refer here.

您可以使用 Microsoft 电子邮件地址(例如 [e-mail] 或 [e-mail] 等)代替地址 [e-mail].并要求客户将 Microsoft 电子邮件添加到 VSTS 帐户.更简单，推荐方式.

You can use a Microsoft email address (such as [e-mail] or [e-mail] etc) instead the address [e-mail]. And ask the client to add the Microsoft email to the VSTS account. It’s easier and recommend way.

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