如何在应用购买中对自动续订进行编程以满足Apple指南？ [英] How to program auto-renewing in app purchase to satisfy Apple guidelines?

问题描述

Apple有2个自动续订的应用内订阅，但我一直被拒绝。请注意，这与IAP产品（显然尚未经过审核）无关，而是与我在UI中呈现信息的方式有关。我永远不会让Apple明确表达如何克服拒绝。我曾经对它提出过一次上诉并再次遭到拒绝，尽管我确实将所请求的信息放在元数据和二进制文件中。我更改了应用程序的流程，以便在用户选择订阅之后以及在将购买请求发送到StoreKit之前立即显示信息。 Apple显然认为我正在添加StoreKit模式警报，但我不是。我在用户请求购买或恢复之前，在UIAlertController警报中呈现信息。所有的购买和恢复代码都经过了彻底的测试，但是我被这个用户界面拒绝了。

I have 2 auto-renewing in-app subscriptions being reviewed by Apple, but I keep getting rejected. Note that this is not related to IAP product (which apparently have not yet been reviewed) but instead to how I present the information in the UI. I can never get Apple to say expressly how to overcome the rejection. I appealed it once and it was again rejected, although I did put the requested information in the metadata and in the binary. I changed the flow of the app so that I present the information as soon as the user chooses the subscription and before I send the purchase request to the StoreKit. Apple apparently thinks that I am "adding to" the StoreKit modal alert, but I am not. I am presenting the information in a UIAlertController alert BEFORE the user requests to Buy or Restore. All of the buy and restore code is thoroughly tested, but I am stuck at this UI rejection.

这是来自itunes connect的拒绝备注：

Here is the rejection notes from itunes connect:

准则3.1.2 - 业务 - 付款 - 订阅

Guideline 3.1.2 - Business - Payments - Subscriptions

我们继续发现您的应用及其应用元数据未完全符合
自动续订订阅的条款和条件，如附表2第3.8（b）节中规定的
。

We continue to find that your app and its metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, Section 3.8(b).

您的应用程序的二进制文件不包括：

Your app's binary did not include:

- 有关订阅的自动更新性质的信息 -
隐私政策和使用条款的链接

– Information about the auto-renewable nature of the subscription – Links to the privacy policy and terms of use

当您的应用在模式提醒中显示订阅信息时，
此信息必须在应用程序本身在
之前用户启动应用内购买。在
中显示此信息模态警报​​是不够的。

While your app displays subscription information in a modal alert, this information must be clearly listed within the app itself before the user initiates the in-app purchase. Displaying this information in a modal alert is not sufficient.

您的应用的元数据不包括：

Your app's metadata did not include:

- 订阅的长度 - 隐私中的隐私政策
iTunes Connect的政策网址字段

– The length of the subscription – A privacy policy in the Privacy Policy URL field of iTunes Connect

为方便起见，我们已将附表2第3.8（b）节纳入其中。

For your convenience, we've included Schedule 2, section 3.8(b) below.

您清楚明确地向用户披露以下有关您的自动续订订阅的
信息：

You clearly and conspicuously disclose to users the following information regarding Your auto-renewing subscription:

- 出版物或服务的标题

– Title of publication or service

- 订阅期限（每个订阅期间提供的时间段和/或内容/服务
）

– Length of subscription (time period and/or content/services provided during each subscription period)

- 订阅价格和适当的每单位价格

– Price of subscription, and price per unit if appropriate

- 确认购买
后，将向iTunes帐户收取费用

– Payment will be charged to iTunes Account at confirmation of purchase

- 除非在当前期间结束前至少24小时以
关闭自动续订，否则订阅会自动续订

– Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period

- 帐户将在当前期间结束
之前的24小时内收取续订费用，并确定续订费用

– Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal

- 可以管理订阅用户和自动续订可以通过在购买后转到用户的帐户设置来关闭

– Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase

- 链接到您的隐私政策和使用条款

– Links to Your Privacy Policy and Terms of Use

- 免费试用期的任何未使用部分（如果提供）将在用户购买该出版物的订阅时被扣除
，如果适用，则为

– Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable

后续步骤

要解决此问题，请将您的应用或其元数据修改为
include缺少的信息。将上述信息添加到
StoreKit模态警报是不够的;该信息还必须在应用程序本身的某个位置列出
，并且必须清楚且明显地显示
。

To resolve this issue, please revise your app or its metadata to include the missing information. Adding the above information to the StoreKit modal alert is not sufficient; the information must also be listed somewhere within the app itself, and it must be displayed clearly and conspicuously.

如果以上信息在您的应用中，请在解决方案中心回复此消息
，以提供有关在何处找到它的详细信息。

If the above information is in your app, please reply to this message in Resolution Center to provide details on where to locate it.

推荐答案

您应该尝试查看其他应用正在做什么来了解所需内容。以下是他们要求的内容：

You should try to look at what other apps are doing to get an idea of what is required. Here are the things they asking for:

1-有关订阅的自动更新性质的信息：

1- Information about the auto-renewable nature of the subscription:

为此，您需要在app中包含苹果合约中的此部分。我认为他们不希望你使用UIAlertView。这可能是他们所谓的模态警报。这是您需要包含的文本（正确或改写）：

For this you need to include this section from the apple contract in you app. I think they don't want you to use a UIAlertView for this. This might be what they are referring to by 'a modal alert'. This is the text you need to include (exactly or rephrased):

•在确认购买时将向iTunes帐户收取费用

• Payment will be charged to iTunes Account at confirmation of purchase

•订阅自动续订，除非在当前期间结束前至少24小时以
关闭自动续订'

• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period'

•帐户将在当前期间结束前24小时内收取续订费用，并确定续订费用

• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal

•订阅可以由用户管理，并且可以通过在购买后转到用户的帐户设置来关闭自动续订

• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase

•免费试用期的任何未使用部分（如果提供） ，如果用户购买该出版物的订阅，将被取消。

• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

以下是evernote如何做到的示例：

Here is an example of how evernote does it:

2-你还需要包含指向您隐私政策的链接以及应用内的使用条款。您可以将这些信息放在上面放置信息的位置

2- You also need to include links to you privacy policy and terms of use inside the app. You can put these the same place you put the information above

3-您需要在itunes connect的app描述中包含您订阅的长度。 （例如，月度和年度订阅计划......）

3- You need to include the length of you subscriptions in app description from itunes connect. (e.g monthly and annual subscriptions plans ... )

4-您需要在隐私政策URL字段中加入隐私政策：

4- You need to put you privacy policy in the privacy policy URL field:

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