从Office 365 Visio 2013安装Office 2019后停止工作 [英] After instal Office 2019 from Office 365 Visio 2013 stopped working
问题描述
我遇到问题，在我安装Office 2019表格Office 365后，Visio 2013停止工作，现在无法打开Visio。我们购买的Visio 2013就像多功能一样，它通过Windows Installer进行安装。是否有任何可能性
如何使这两个安装相容？
I have got problem that after I install Office 2019 form Office 365 the Visio 2013 stopped working and now it is not possible to open the Visio. The Visio 2013 we bought like a multilicense and it is instal through Windows Installer. Is teher any possibility how to make these two instalation compatible?
推荐答案
您好，
根据文章
支持在同一台计算机上安装不同版本的Office，Project和Visio的方案，我们可以在同一台计算机上安装Visio 2013（VL）和Office 2019。请首先尝试修复Visio 2013以查看Visio 2013是否可以正常运行。
According to the article Supported scenarios for installing different versions of Office, Project, and Visio on the same computer, we can install Visio 2013(VL) and Office 2019 on the same computer. Please try to repair Visio 2013 firstly to see if Visio 2013 would work properly.
- 打开 控制面板。
- 来自 类别 view，在 程序下，选择卸载程序。
- 单击Visio 2013，然后单击更改。
- 在更改安装中，选择修复，然后单击继续。
- Open Control Panel.
- From Category view, under Programs, select Uninstall a program.
- Click Visio 2013, and then click Change.
- In Change your installation, select Repair and then click Continue.
如果问题仍然存在，我建议您完全卸载所有Office安装并依次重新安装Visio 2013和Office 2019。要完全卸载Office，您可以使用
中提到的简易修复工具
文章。如果轻松修复工具无法从PC完全卸载Office，则可以手动卸载Office。请参阅：
手动卸载Office 。
If the issue persists, I suggest you uninstall all office install completely and reinstall Visio 2013 and Office 2019 in turn. To completely uninstall Office, you can use the easy fix tool mentioned in the article. If the easy fix tool doesn't completely uninstall Office from your PC, you can manually uninstall Office. See: Manually uninstall Office.
如果您有任何更新或任何问题，请随时回复告诉我们。我很乐意帮助你。
最诚挚的问候，
Herb
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