Silverlight无法使用Sky在Windows 10上运行 [英] Silverlight not working with sky go on Windows 10

问题描述

我的笔记本电脑上安装了带有Silverlight 5.1和Internet Explorer 11的Windows 10，它可以完美地播放天空。但是，在我的电脑上使用相同的设置，每次我尝试播放天空时都会被要求安装/更新Silverlight，即使已经安装了
，我知道它是最新版本。发生了什么事？

解决方案

您好Haddenham John，

根据您的描述，我建议你可以尝试修复你的Silverlight。您可以尝试以下步骤

1）检查系统是否支持：

http://www.microsoft.com/getsilverlight/locale/en-us/html/installation-win-SL5.html

2）下载最新的Silverlight插件

3）清理损坏的Silverlight安装

https://support.microsoft.com/en-us/kb/2608523

4）重新安装Silverlight

最好的问候，

Yohann Lu

I have Windows 10 with Silverlight 5.1 and Internet Explorer 11 on my laptop and it plays sky go perfectly. However, with the same setup on my PC, every time I try to play sky go I am asked to install/update Silverlight, even though it's already installed and I know it's the latest version. What's going on?

解决方案

Hi Haddenham John,

From your description, I suggest you can try to fix your Silverlight. You can try to the following steps

1) Check system is support or not:
http://www.microsoft.com/getsilverlight/locale/en-us/html/installation-win-SL5.html

2) Download the latest Silverlight plugin

3) Clean a corrupted Silverlight installation
https://support.microsoft.com/en-us/kb/2608523

4) Reinstall Silverlight

Best Regards,

Yohann Lu

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