Kinect for Windows V2无法连接USB [英] Kinect for Windows V2 looses the USB connection

问题描述

我的电脑正在运行带有USB 3端口的Windows 8.1。 Kinect每周7天，每天24小时连接，如果我没有使用Kinect 1天，则显示pc已失去与Kinect的连接。拔掉并插上usb连接并没有带回连接，但是如果我在Kinect上关闭了
，那么它可以被PC看到。

My PC is running windows 8.1 with USB 3 port. Kinect is connected 24/7 and if I did not use the Kinect for 1day, it appears pc has lost the connection to Kinect. Unplugging and plugging the usb connection does not do bring the connection back but if I power off and on the Kinect , then it can be seen by the PC.

怎么能我解决了这个问题？

How can I fix this problem?

最好的问候

Johan

推荐答案

尝试使用其他设备查看传感器本身是否存在问题。我们有许多传感器在24x7场景中工作，因此检查以确保在连接传感器时KinectMonitor / KinectService正在运行。将传感器连接到机器时，
是否正确加载驱动程序？设备管理器在Kinect传感器设备条目下显示什么？

Try a different device to see if it is an issue with the sensor itself. We have many sensors working in the 24x7 scenario so check to ensure the KinectMonitor/KinectService are running when connecting the sensor. When connecting the sensor to the machine, is the driver correctly loading? What does device manager show for under Kinect sensor devices entry?

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