来自网站... docx文件使用Windows 10和Word 2016在IE11中打开/下载问题 [英] from Website ...docx file Open/ Download issue in IE11 with Windows 10 and Word 2016

问题描述

Hello all！需要紧急帮助!!!

" Retry"使用Word 2016和Windows 10从机器上的浏览器下载或打开文件时出错。

只有第一次在机器上工作然后才会出错（W10 + Word 2016 + IE 11）。

如果在W7 + word 2013 / W10 + Word 2013中同样的工作正常，可以多次下载或打开文件。 

所有使用的案例浏览器：IE 11

我试过的解决方案：

1.从C盘中删除所有Temp文件。

2.删除Inetcache，浏览器历史记录，cookies来自IE设置。

观察： 在W10 + word 2016上，如果从iNetCashe中删除临时文件，则只允许下载第二个。

如果没有手动删除则显示重试错误。



请指导我如何解决这个问题？

Windows更新有问题吗？我们可以用编程方式处理吗？

先谢谢。

解决方案

嗨Asmita0401，

欢迎来到MSDN论坛。

根据描述，您的问题似乎与Windows和Office有关，因为我们的论坛是要讨论的VS IDE，请重定向到这个适当的论坛：  https://answers.microsoft.com/en-us
以获得更好的支持，感谢您的理解。

同时，您可以查看
这个类似的问题和一些社区会员分享了他们的建议，希望它适合您的问题。

祝你好运，

Sara

Hello all ! Need URGENT help in this !!!

"Retry" ERROR while downloading or opening file from browser on machine with Word 2016 and Windows 10.

Only first time on machine it work and later gives error (W10 + Word 2016 + IE 11).

Where as Same thing works fine in W7 + word 2013 / W10 + Word 2013, file can be downloaded or opened multiple times. 

All Cases browser used: IE 11

Solutions I tried:
1. Deleting all Temp files from C drive.
2. Delete Inetcache, browser history, cookies from IE settings.

Observation:  On W10 + word 2016 if temporary filw from iNetCashe is deleted then only it allows to download second.
if not deleted mannually then shows retry error.

Please guide me how this can be resolved?

Is there issue with Windows update? Can we handle it programatically?

Thanks in Advance.

解决方案

Hi Asmita0401,

Welcome to the MSDN forum.

According to the description, it seems your issue is about the Windows and Office, since our forum is to discuss the VS IDE, please redirect to this appropriate forum: https://answers.microsoft.com/en-us for a better support, thank you for your understanding.

Meanwhile, you can have a look at this similar issue and some community members shared their suggestions, hope it works for your issue.

Best regards,

Sara

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