用户反馈收集API服务 [英] User feedback collection API service

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本文介绍了用户反馈收集API服务的处理方法,对大家解决问题具有一定的参考价值,需要的朋友们下面随着小编来一起学习吧!

问题描述

标记[机器人] ,这样会有人真正阅读这一点,但同样适用于其他的应用平台。

Tagged with [android] so that someone will actually read this, but applies equally to other application platforms.

我们拥有一批具有用户反馈功能纳入其用户界面的Andr​​oid和iPhone应用程序。这允许用户发表评论,bug报告,评定申请,请求支援等。

We have a number of Android and iPhone applications which have user-feedback functionality incorporated into their user interfaces. These allow the user to leave comments, report bugs, rate the application, request support, etc.

目前,应用程序作出的web服务调用我们的后端,其将它们转换成电子邮件并将其发送给我们。

Currently, the applications make a web service call to our backend, which converts them into email and sends them to us.

我们愿与API调用由其他人,专门从事这样的事情,并为我们提供了一个Web界面查看和整理反馈服务承载远程后端服务来取代这一点。该API需要支持,我们可以设置为我们认为合适的任意字段。

We would like to replace this with an API call to a remote backend service hosted by someone else, a service that specialises in this sort of thing, and provides us with a web interface for viewing and collating the feedback. The API would need to support arbitrary fields that we can set up as we see fit.

我希望以某种方式与谷歌Analytics(分析)API,用于Android和iPhone整合这一点,但它不够灵活。的FogBugz的喜欢,似乎做的工作,但它太重量级的解决方案 - 我们不需要任何东西,看中

I was hoping to somehow integrate this with the Google Analytics APIs for Android and iPhone, but it's not flexible enough. The likes of FogBugz would seem to do the job, but it's too heavyweight a solution - we don't need anything that fancy.

这个问题倒是同样的问题,而是集中于自托管软件。我找别人提供的服务。

This question touches on the same issue, but concentrates on self-hosted software. I'm looking for a service provided by someone else.

免费服务preferred,出于显而易见的原因,但也算商业选择。

Free services preferred, for obvious reasons, but commercial options considered also.

推荐答案

我听说过GetSatisfaction HTTP的好东西:// getsatisfaction .COM /
UserVoice的还有 http://uservoice.com/

I've heard good things about GetSatisfaction http://getsatisfaction.com/ UserVoice as well http://uservoice.com/

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