无法验证管理员的MFA [英] Unable to authenticate MFA for an Admin

问题描述

我们在Azure AD上为管理员用户启用了MFA要求. 2位用户已成功设置身份验证，但第3位用户在尝试创建安全验证时收到错误消息.我已经重置了用户密码，但无法解决问题. 我尝试通过短信，通话和应用设置身份验证.按下#进行确认时，通话表示已成功，但我总是在网页上收到相同的消息.

解决方案

<可以肯定的是，您还点击了挂断"按下井号标签后的按钮?对我来说，如果我只选择#而没有挂断电话，则有时它无法进行身份验证.

另外，请确保为所有帐户分配了最低的Azure P1 Premium许可证.自2018年9月1日起，Azure MFA才需要这样做.

We enabled MFA requirement for our admin user on Azure AD. 2 users have successfully setup the authentication but the 3rd gets an error when attempting to create the security verification. I have reset the users password and that did not resolve the issue. I have tried setting up authentication via text, call and the app. The call when hitting # to confirm says it was successful but I always get the same message on the webpage.

解决方案

Just to be sure, do you also hit the "hang up" button after you hit the hash tag? For me if I only select the # and don't hang up the call it sometimes does not authenticate. 

Also, please ensure that all of the accounts are assigned minimum Azure P1 Premium licenses. That is required for Azure MFA as of September 1st, 2018.

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