Windows 7 Embedded Standard提供远程协助问题 [英] Windows 7 Embedded Standard Offer Remote Assistance Issue

问题描述

大家好，

我在Windows 7 Embedded Standard上遇到了一个有趣的远程协助问题。我可以创建一个远程
协助邀请并使用它来连接技术人员PC，但是当我尝试运行msra / offerra并指定计算机名称时，我会收到提示，"您提供的帮助"无法发送"。

我不得不使用dism手动安装cab。我将快速概述到目前为止所采取的步骤。

• 
  将'remotepg.dl_'重命名为'remotepg。 dll'

解决方案

Msoule，

碰撞你的线程。这是我在这个主题上看到的最详细的回复。您是否碰巧使用HP 5740e的瘦客户机？

我将按照您的步骤查看我所在位置发生的情况，我想提供以下信息，不确定是否这将是有帮助的。

如果您下载WES7 SP1工具包，在安装它之后，您可以找到winemb-remoteassistance.cab文件。  Browse-able  and extractable。您可能想尝试从那里运行msra.exe而不是提取到％windir％\ System32 \ en-US的那个。

来自工作的admx和adml文件MSRA计算机是从完整的Win7机器还是WES7中获取的文件？

谢谢！

Hi all,
I have run into an interesting issue with Remote Assistance on Windows 7 Embedded Standard. I am able to create a Remote Assistance Invitation and use this to connect from a technician PC, but when I attempt to run msra /offerra and specify the computer name I am greeted with the prompt, "Your offer to help could not be sent".
I had to manually install the cab using dism. I will quickly outline the steps I took so far.

• Renamed 'remotepg.dl_' to 'remotepg.dll'

解决方案

Msoule,

Bumping your thread. This is the most detailed reply I've seen to this topic yet. Do you happen to be working with HP 5740e's thin clients?

I am going to follow your steps and see what happens in my location, and I would like to contribute the following, not sure if it will be helpful.

If you download the WES7 SP1 toolkit, after getting it setup, you can find a winemb-remoteassistance.cab file. Browse-able and extractable. You might want to try running the msra.exe from there instead of the one extracted to %windir%\System32\en-US.

The admx and adml files from a working MSRA computer, were those files taken from a full Win7 machine or a WES7?

Thanks!

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