无法在VS 2015 CE中的云资源管理器中配置工作帐户 [英] Not able to configure work account in Cloud Explorer in VS 2015 CE

问题描述

我有两个帐户 - 一个MS（Hotmail）和一个Work（我公司的）帐户。我在MS帐户下有2个订阅（MSDN和Pay-As-You-Go）。使用Work帐户，我也可以访问我的一个客户订阅。

我已经在Visual Studio 2015 Community Edition中的Cloud Explorer中配置了这两个帐户，我能够看到所有这两个帐户中所有订阅项下的资源。 

最近，我的客户端在其AD中启用了双因素身份验证。完成此更改后，Cloud Explorer中配置的工作帐户无效。我尝试重新验证它，但它没有成功。所以我在Cloud Explorer中删除了工作帐户，并尝试将
新添加。在对话框中，在提供我的工作电子邮件后，它会重定向到我公司的网站进行验证。它成功地在那里得到验证，但在此之后，工作帐户根本没有被添加。

有没有人遇到过这个问题？任何解决此问题的建议都会非常有用。

问候，

Parthiban

解决方案

Hi Parthiban，

欢迎来到MSDN论坛。

>>最近，我的客户端在其AD中启用了双因素身份验证。完成此更改后，Cloud Explorer中配置的工作帐户无效。

MS帐户是否正常工作还是遇到了这个问题？请参阅您的说明，此问题与Cloud Explorer有关，请参阅：

适用于Visual Studio 2015的Cloud Explorer

**我们非常感谢您对Cloud Explorer的反馈，包括您喜欢的内容以及您不喜欢或不喜欢的内容。请使用Visual Studio中的发送反馈按钮
向我们发送反馈。

您可以转到帮助 - 发送反馈 - 报告问题...将其提升到Cloud Explorer产品团队以寻求更专业的支持。

同时，你可以拥有尝试以下问题来解决这个问题是由VS本身引起的：

1. 清除文件夹下的所有文件夹和文件：％LocalAppData％\ Microsoft &\\VisualStudio \ 14.0 \然后重新启动VS 2015以再次检查它。
2. 打开cmd并导航到VS 2015安装文件夹，如C：\Program Files（x86） ）\ Microsoft Visual Studio 14.0 \Common7 \IDE并运行命令：devenv / safemode将其作为安全模式运行，然后
   检查已安装的扩展是否导致此问题。
3. 单击开始并转到Visual Studio 2015并展开它，然后以管理员身份运行
     'VS 2015的开发人员命令提示符'并输入命令：devenv / resetuserdata清理VS 2015中的数据缓存，重新启动VS并转到Cloud Explorer以使用工作帐户登录进行检查。

最好的问候，

萨拉

Hi,

I have two accounts - 1 MS (Hotmail) and 1 Work (my company's) account. I have 2 subscriptions (MSDN and Pay-As-You-Go) under the MS account. Using the Work account, I have access to one of my client's subscriptions also.

I have configured both these accounts in Cloud Explorer within Visual Studio 2015 Community Edition and I am able to see all the resources under all the subscriptions in these 2 accounts. 

Recently my client enabled two-factor authentication in their AD. After this change, the work account configured in Cloud Explorer got invalidated. I tried re-validating it, but it was not successful. So I removed the work account in Cloud Explorer and tried adding it newly. In the dialog box, after providing my work email, it redirects to my company site for validation. It successfully gets validated there, but after this, the work account is not getting added at all.

Has anyone faced this issue? Any suggestions to resolve this will be very helpful.

with regards,
Parthiban

解决方案

Hi Parthiban,

Welcome to the MSDN forum.

>> Recently my client enabled two-factor authentication in their AD. After this change, the work account configured in Cloud Explorer got invalidated.

Does the MS account works fine or also meet this issue? Refer to your description, this issue is more relates to the Cloud Explorer, please refer to this: Cloud Explorer for Visual Studio 2015

** We would greatly appreciate your feedback on Cloud Explorer regarding what you like and what you don't like or feel is missing. Please use the Send Feedback button in Visual Studio to send us feedback.

You can go to Help-Send Feedback-Report a problem… to raise it up to the Cloud Explorer Product Team to seek for a more professional support.

Meanwhile, you can have a try with the following to troubleshot this issue is caused by VS itself or not:

1. Clear all folders and files under the folder: %LocalAppData%\Microsoft\VisualStudio\14.0\ and restart the VS 2015 to check it again.
2. Open cmd and navigate to the VS 2015 installation folder like C:\Program Files (x86)\Microsoft Visual Studio 14.0\Common7\IDE and run the command: devenv /safemode to run it as safe mode, then check if the installed extensions caused this issue.
3. Click Start and go to Visual Studio 2015 and expand it, then run  ‘Developer Command Prompt for VS 2015’ as administrator and type the command: devenv /resetuserdata to clean up the data cache in VS 2015, restart VS and go to Cloud Explorer to sign in with the work account to check.

Best regards,

Sara

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