Docusign USER_LACKS_MEMBERSHIP问题 [英] Docusign USER_LACKS_MEMBERSHIP Issue

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本文介绍了Docusign USER_LACKS_MEMBERSHIP问题的处理方法,对大家解决问题具有一定的参考价值,需要的朋友们下面随着小编来一起学习吧!

问题描述

在生产环境中,我正在做一些API调用,分别是"GET RecipientTabs"和"DELETE Recipients",并将信封发件人用作身份验证标头中的SOBO功能.在用户发送信封后,我们已将其关闭,并且该信封的状态正在处理中.如果我在此信封上执行api调用,则会出现以下错误:

I am doing a couple of api calls "GET RecipientTabs" and "DELETE Recipients" in my production environment and using sender of envelope as SOBO functionality in authentication header. We closed a user after he sent an envelope and envelope’s s status is in-process now. If I perform api calls on this envelope, I’m getting the following error:

"errorCode":"USER_LACKS_MEMBERSHIP",

"errorCode": "USER_LACKS_MEMBERSHIP",

消息":该用户ID在此帐户中没有有效的成员身份."

"message": "The UserID does not have a valid membership in this Account."

据我了解,发生此错误是因为信封发件人已关闭并且他现在处于非活动状态.我的生产帐户具有docusign管理员权限,是否可以跳过问题并在信封上成功执行api调用?

As of my understanding, this error is occurring because the sender of envelope is closed and he is inactive now. I have the docusign administrator rights in my production account and Is there any way to skip the issue and perform the api calls successfully on envelope?

推荐答案

要解决此问题,必须删除标题的< SendOnBehalfOf></SendOnBehalfOf> 部分.

To resolve this, you must remove the <SendOnBehalfOf></SendOnBehalfOf> portion of your headers.

请求正在尝试以封闭用户身份进行调用,该用户无权进行API调用或访问DocuSign内的任何其他内容.

The request is attempting to make the call as a closed user, that user does not have access to make API calls or access anything else inside of DocuSign.

以管理员身份进行呼叫将授予对该帐户下所有信封的访问权限,并能够执行您要执行的操作.

Making the call as the administrator will grant access to all envelopes under that account and be able to execute what you're attempting to execute.

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