如果重新分配任务，则SharePoint Desiger 2013-具有模拟步骤的工作流不会通知正确的人员 [英] SharePoint Desiger 2013-Workflow with Impersonation Step Does Not Notify the Right Person if a Task is Reassigned

问题描述

SharePoint Designer 2013 w / 2010平台

工作流详细信息：

• 模拟步骤在工作流程的开头设置 - 向主管1授予Contribute（No Delete）项目权限，该权限由请求者在列表列中手动输入。
  
• 任务流程： 以Supervisor 1开始当前项目

任务结果：

• 确认收据
• 提款请求

常规设置：重新分配

问题：重新分配任务后，工作流所有者会收到通知，而不是新的审批者。工作流程不显示任何错误，仍在进行中，并且任务列表确实为新批准者生成任务，但
除了没有电子邮件通知。  这是否由于权限？我们如何解决这个问题？

解决方案

按照设计，工作流程所有者会在工作流程过程中收到通知。

请按照以下步骤缩小问题范围：

1 。检查用户的个人资料中是否有有效的电子邮件地址。转到管理中心>用户简档服务应用程序>管理用户个人资料并检查"工作电子邮件"字段是否填写了有效的电子邮件地址。

2。转到工作流程状态并检查工作流程历史记录中是否有任何错误消息。

祝你好运，

Chelsea Wu

SharePoint Designer 2013 w/2010 Platform

Workflow Details:

• Impersonation step is set at the beginning of the workflow--grants Contribute (No Delete) item permissions to Supervisor 1 which is manually entered by the requester in a list column.
• Task Process: Starts on current item with Supervisor 1

Task Outcomes:

• Acknowledge Receipt
• Withdraw Request

General Settings: Reassignment

Issue: When a the task is reassigned, the workflow owners get notified as opposed to the new approver. The workflow does not show any errors, remains in progress, and the task list does generate the task for the new approver, except there's no email notification.  Is this due to permissions? And how do we remedy that?

解决方案

Hi,

It is by design that workflow owners get notified when the workflow process.

Please follow the steps below to narrow down your issue:

1. Check if the user has a valid email address in his profile. Go to Central Administration > User Profile Service Application > Manage User Profiles and check if "Work email" field has valid email address filled in.

2. Go to Workflow Status and check if there is any error message in the Workflow History.

Best regards,

Chelsea Wu

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