Visio 2016继续崩溃! (2018年3月) [英] Visio 2016 Keeps Crashing! (March 2018)
问题描述
我的工作在很大程度上依赖于我使用Visio的能力,这在过去的几周里完全不可能实现。一旦我在Visio中打开一个文件,它就会立即崩溃。
My job relies heavily on my ability to use Visio, which has become utterly impossible over the last several weeks. As soon as I open a file in Visio, it immediately crashes.
我已经尝试了每一次"修复"。在这些论坛上列出。我已经卸载并重新安装了两次。它仍然无效!
I have tried every "fix" listed on these forums. I have un-installed and re-installed twice. It STILL doesnt work!
- 我检查了"禁用硬件加速"并且不要使用任何加载项。
- Win10,64位...所有补丁日期。
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我注意到如果我打开一个空白的Visio,然后手动浏览到我想要的Visio图表,那么大部分时间它都不会崩溃。但这并不总是有效。
I have noticed that if I open a blank Visio, and THEN manually browse to the Visio diagram I want, then most of the time it doesnt crash. But that doesnt always work.
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以下是事件查看器中错误的复制/粘贴
Here is a copy/paste of the error from the Event Viewer
错误应用程序名称:VISIO.EXE,版本:16.0.9029.2253,时间戳:0x5aa2e2c7
错误模块名称:VISLIB.dll,版本:16.0.9029.2253 ,时间戳:0x5aa72629
异常代码:0xc0000005
故障偏移:0x006f9dbb
故障流程ID:0x1a04
错误应用程序启动时间:0x01d3c2a8f6e8fb69
错误应用程序路径:C:\Program Files(x86)\ Microsoft Office \root \Office16 \ VISIO.EXE
错误模块路径:C:\Program Files(x86)\ Microsoft Office \root \Office16 \ VISLIB.dll
报告ID:6ba6fa9a-7a0d-4009-9e29-ced5b5541a7e
错误包裹全名:
错误包裹相关申请ID:&nbs p;
Faulting application name: VISIO.EXE, version: 16.0.9029.2253, time stamp: 0x5aa2e2c7
Faulting module name: VISLIB.dll, version: 16.0.9029.2253, time stamp: 0x5aa72629
Exception code: 0xc0000005
Fault offset: 0x006f9dbb
Faulting process id: 0x1a04
Faulting application start time: 0x01d3c2a8f6e8fb69
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\VISIO.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\root\Office16\VISLIB.dll
Report Id: 6ba6fa9a-7a0d-4009-9e29-ced5b5541a7e
Faulting package full name:
Faulting package-relative application ID:
两天前的错误相同:
推荐答案
您好,
根据您共享的日志,该问题与C:\Program Files(x86)\下的 VISLIB.dll文件有关Microsoft Office \Root \Office16 \ VISLIB.dll。
From the logs you shared, the issue is related to the VISLIB.dll file under C:\Program Files (x86)\Microsoft Office\Root\Office16\VISLIB.dll.
请转到该路径,检查VISLIB.dll文件是否位于此处。此外,请禁用此计算机上的第三方防病毒程序。另请尝试
在Windows上执行干净启动以缩小问题范围,确认其他程序在使用时是否称为Visio应用程序。
Please go to that path, check if the VISLIB.dll file is located there. Additionally, please disable the third-party antivirus program on this computer. Also try to perform a clean boot on Windows to narrow down the issue, confirm if other programs are called Visio app when using it.
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