华硕M5A97 USB 3.0问题 [英] ASUS M5A97 USB 3.0 Problems

问题描述

大家好，

我刚刚获得了适用于Windows的Kinect V2。我在我的联想Y400笔记本电脑上轻松使用它，但我似乎在我的桌面上有兼容性问题。我的主板（华硕M5A97）有2个USB 3.0端口，
广告为真正的USB 3.0。我已经尝试过更新驱动程序。

问题是当我插入kinect窗口时会短暂识别它但有时会断开连接。当我去Kinect Studio并按下连接按钮时，显示器中没有任何内容。有时IR发射器
和灯在kinect上打开，但只是在关闭前短暂。

I我打算尝试对我的BIOS做一些调整，看看是否有帮助。如果其他人有这个问题并解决了它，那么听听你做了什么让它发挥作用真是太好了。我计划在我的桌面上安装USB 3.0
控制器，这可能是主板的问题。

谢谢，

McGrottys

解决方案

主板上的芯片组是什么？正如我们的故障排除指南和最低要求中所述，USB3芯片组必须是Intel或Renesas，因为这些芯片组是我们测试过的唯一可行的芯片组。随着时间的推移，可能有其他芯片组/驱动程序
组合可能有效，但截至发布时，这些是唯一已知可行的。

当您连接传感器和Kinect负载的驱动程序，它正在尝试使用支持Kinect带宽所需的USB3芯片组/驱动程序进行预订。这在谈判的某个地方失败，并且重置了Kinect
驱动程序，有时还重置了USB3芯片组驱动程序。

该行为的唯一解决方法是使用Intel或Rensas芯片组的独立USB3 PCIx Gen 2.0卡。

HTTPS：//social.msdn。 microsoft.com/Forums/en-US/20dbadae-dcee-406a-b66f-a182d76cea3b/troubleshooting-and-common-issues-guide?forum=kinectv2sdk

Hi everyone,

I just recently got the Kinect V2 for windows. I have used it on my lenovo Y400 laptop with ease however I appear to be having compatibility issues on my desktop. My motherboard (ASUS M5A97) has 2 USB 3.0 ports that are advertised as true USB 3.0. I have already tried updating the drivers as well.

The problem is that when I plug in the kinect windows briefly recognizes it but sometimes it disconnects. And when I go to Kinect Studio and press the connect button nothing appears in the monitor. Sometimes the IR blaster and light turn on on the kinect but only briefly before turning off.

I am going to try and make a few adjustments to my bios to see if that helps. If anyone else has had this issue and resolved it it would be great to hear what you did to make it work. I am planning on getting a USB 3.0 controller for my desktop incase it might be an issue with the motherboard.

Thanks,

McGrottys

解决方案

What is the chipset on the motherboard? As noted in our troubleshooting guide and minimum requirements the USB3 chipset must be Intel or Renesas since these chipsets are the only ones we tested and are known to work. Over time there may be others chipsets/driver combination that may work, but as of the release these are the only ones known to work.

When you connect the sensor and the driver for Kinect loads, it is trying to make a reservations with the USB3 chipset/driver that are required to support the bandwidth Kinect needs. This is failing somewhere in that negotiation and there resets the Kinect Driver and sometimes the USB3 chipset driver as well.

The only workaround for that behavior is a standalone USB3 PCIx Gen 2.0 card that has an Intel or Rensas chipset.

https://social.msdn.microsoft.com/Forums/en-US/20dbadae-dcee-406a-b66f-a182d76cea3b/troubleshooting-and-common-issues-guide?forum=kinectv2sdk

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