Expression Web2安装 - 和MS的TOTAL缺乏客户支持 [英] Expression Web2 installation -- AND MS's TOTAL lack of customer support

问题描述

即使我安装了FrontPage 2000的工作版本，Expression Web2的升级版本也不会接受我的产品密钥。凭借其无限的智慧，MS将不会通过其付费支持订阅服务为此问题提供技术支持。因此，与MS一样，似乎"让买家小心"。仍然是很好的建议。不幸的是，这并没有让我成为一个有效的产品。有什么建议吗？

Even though I have a working version of FrontPage 2000 installed, the upgrade version of Expression Web2 will not accept my product key. In their infinite wisdom, MS will not provide tech support for this issue expect through their paid support subscription service. So it appears that, as usual with MS, "let the buyer beware" is still excellent advise. Unfortunately, that does not get me a working product key. Any suggestions?

推荐答案

您能否确认以下内容：

*您是否输入了实际的产品密钥？而不是通常是包装的一部分的其他代码之一（如条形码编号等） - 产品密钥应该是一个黄橙色的贴纸并标有"PRODUCT KEY"，通常在DVD上（或内部） case -under the disk / s。它也可能在机箱的后盖上。

*如果您在线购买了完整许可证（没有零售包装或磁盘），那么CD /许可证密钥应在您的付款收据/确认电子邮件。

*请注意，产品密钥代码中的某些字符可能看起来很相似，例如8，B，I和1.仔细检查您是否输入了正确的字符。

这是一个点对点组，这意味着我们无法对您机器上发生的事情进行故障排除;大多数使用都有EW的工作副本，所以它不是一个已知问题，甚至不是一个主要问题。如果您仔细检查以上几点，请再试一次并在此报告。

最后一件事，您是否已经运行EW作为试用许可证，并激活了完整（付费）许可证？你确定你使用的是正确的产品密钥，即支付的产品密钥，而不是试用密钥？

Can you confirm the following:

* Are you entering the actual product key and not one of the other codes that often are part of the packaging (like bar code numbers etc) - The Product Key should be on a yellowy-orange coloured sticker and labelled "PRODUCT KEY", typically on (or inside) the DVD case -under the disk/s.  It might also be on the back cover of the case.

* If you purchased the full licence online (no retail packaging or disk), then the CD/Licence key should be in your receipt of payment/confirmation email.

* Note that some of the characters in the product key code might look similar e.g. 8 and B, I and 1.  Double check you're entering the correct character.

This is a peer to peer group, which means we can't troubleshoot something that's happening on your machine specifically; most of use have working copies of EW, so it's not a known issue or even a major issue.  If you double check the points above, please try again and report back here.

One last thing, have you been running EW as the trial licence, and activated the full (paid) licence?  ARe you sure you're using the correct product key, i.e. the one paid for, rather than the trial key?

这篇关于Expression Web2安装 - 和MS的TOTAL缺乏客户支持的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！