无法发送批准工作流程的电子邮件通知 [英] Unable to send email notification for Approval Workflow

问题描述

我一直在探索共享点中内置的批准工作流.

I have been exploring Approval Workflow built-in in the sharepoint.

过去几周，我在使用此工作流程方面没有遇到任何问题.

For past few weeks, I have not encountered any problem on using this workflow.

一切正常-电子邮件任务也要求批准.

Everything worked fine - email task requesting for approval too.

但是，我遇到了系统未发送请求批准的电子邮件的问题.

However, I encounter problem which the email requesting for approval is not sent by the system.

工作流程状态为进行中"； -表示工作流程已启动.通常，在此阶段，电子邮件已经发送给指定的任何人.但是，目前还没有发生.

The workflow status is "In Progress" - meaning workflow has been started. Normally, at this stage, the email has already been sent out to whoever assigned to. However, it doesn't happen at this time.

尝试创建另一个工作流程-问题仍然存在.
尝试在20分钟后关闭和打开电子邮件通知警报(任务-列表设置-高级设置)-问题仍然存在.
尝试发送电子邮件警报通知，例如添加新列表/项目会发送电子邮件警报，一切正常.但是工作流电子邮件通知不起作用.

Try to create another workflow - problem still persist.
Try to turn off and on email notification alert after 20 mins (Task - List setting - Advanced Setting) - problem still persist.
Try email alert notification for example adding new list/item will send email alert, it works ok.  But workflow email notification is not working.

有什么问题吗?

请告知.屏幕快照的任何步骤都会受到赞赏，因为我仍然是初学者.

Please advise. Any steps with screenshot will be much appreciated as I am still beginner.

谢谢.

推荐答案

威廉，要检查的东西:

Hi William- things to check:

查看邮件是否正在从服务器退回.确保所有计时器作业均连续运行.检查日志以查看是否有任何相关的错误.

See if mail is being bounced from the server. Make sure all timer jobs are running consistently. Check the logs to see if there are any related errors.

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