Visio 2016和MS Project 2016在启动时崩溃 - Windows 10 Enterprise 64位版本1703 [英] Visio 2016 and MS Project 2016 crash on startup - Windows 10 Enterprise 64bit version 1703
问题描述
您好，
我在使用MS Windows的DELL笔记本电脑上安装了MS Office 2016（Word，Excel，Powerpoint等）以及Visio 2016 Professional和MS Project 2016 Professional 10企业版1703。
I have installed MS Office 2016 (Word, Excel, Powerpoint, etc) and Visio 2016 Professional and MS Project 2016 Professional on a DELL laptop with MS Windows 10 Enterprise version 1703.
所有这些应用程序都在过去（2017年1月？）工作。
All these applications worked in the past (January 2017?).
今天我尝试启动Visio和Visio直接崩溃在启动期间。 MS Project也是如此。其他Office应用程序正常运行。
Today I tried to start Visio and Visio crashed directly during the startup. The same happens with MS Project. The other Office applications are working without problems.
Visio和MS Project崩溃在Windows EventLog中创建条目。 "故障模块"在两种情况下都是相同的：
The Visio and the MS Project crash create entries in the Windows EventLog. The "Faulting Module" is the same in both cases:
错误应用程序名称：VISIO.EXE，版本：16.0.4266.1001，时间戳：0x55ba15fc
错误模块名称：mso99Lwin32client。 dll，版本：16.0.4266.1001，时间戳：0x55ba12d6
异常代码：0xc0000005
故障偏移：0x0011d958
故障进程ID：0x2ea4
错误的应用程序启动时间：0x01d30aca0ca5a058
错误的应用程序路径：C：\Program Files（x86）\ Microsoft Office \ OfficeO \ _VISIO.EXE
错误模块路径：C：\Program Files（x86）\ Common Files \ Mysoftoft Shared\Office16 \mso99Lwin32client.dll
报告ID：0f24c859-1c92-4f28- b953-b757f3dfd85c
错误包裹全名：
错误的包裹相关申请ID：
Faulting application name: VISIO.EXE, version: 16.0.4266.1001, time stamp: 0x55ba15fc
Faulting module name: mso99Lwin32client.dll, version: 16.0.4266.1001, time stamp: 0x55ba12d6
Exception code: 0xc0000005
Fault offset: 0x0011d958
Faulting process id: 0x2ea4
Faulting application start time: 0x01d30aca0ca5a058
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office16\VISIO.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso99Lwin32client.dll
Report Id: 0f24c859-1c92-4f28-b953-b757f3dfd85c
Faulting package full name:
Faulting package-relative application ID:
我试过"修复"在Visio上 - >没有改变
I tried "Repair" on Visio -> nothing changed
我卸载并重新安装了Visio - >没有改变
I uninstalled and reinstalled Visio -> nothing changed
有什么想法可以解决这个问题吗？
Is there any idea how this can be fixed?
谢谢
Horst
推荐答案
Hi Horst，
Hi Horst,
请尝试以下方法：
1。以安全模式启动Visio 2016，按 Windows徽标+ R 打开
RUN ，然后键入以下命令：键入 visio / safe 并且可以启动
Visio 2016.
1. Start Visio 2016 in Safe Mode, Press Windows Logo + R to open RUN and then type following commands:Type visio /safe and OK to start Visio 2016.
然后重复保存步骤并检查Visio是否仍然崩溃。如果Visio 2016运行良好，此问题可能是由加载项引起的，请尝试禁用它们。
Then repeat your saving steps and check if Visio is still crashing. If Visio 2016 works well, this issue might be caused by the add-ins, please try to disable them.
2。请运行命令：sfc / scannow 来修复dll。步骤：
2. Please run the command: sfc /scannow to repair the dll. Steps:
https://support.microsoft.com/en-us / kb / 929833
任何更新请告诉我，我很乐意为您提供帮助。
Any updates please let me know, I'm glad to help you.
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